eMids Technologies: Offerings - PeopleSoft
PeopleSoft
eMids offers various services to support ERP systems within our client's environments. Our focus has been around the PeopleSoft ERP. Peoplesoft is one of the leading ERP softwares in the world. eMids offers several services on Peoplesoft software platform. eMids has expertise with the Financial, HCM and CRM modules. eMids employs several ex-Peoplesoft employees and highly qualified Peoplesoft professionals that will offer insight uncommonly found amongst most consulting vendors.
Implementation Services:
eMids can be a lead implementation vendor or be a part of a consortium implementing Peoplesoft. eMids can assist with installation, implementation, customization, integration and upgradation. Our implementation offering consists of baselining the existing process, defining the “to-be” processes, building out the system and customizing the application as needed and suited to the customer’s needs. Deployment may be done at the customer’s premises or at a third-party hosting vendor.
Upgrade Services:
eMids can be your complete upgrade partner helping you to move to Peoplesoft 8.9 and 9.0. We start out by planning your upgrade, detailing the various steps and ensuring that all users will be trained. The Upgrade process is split into three main parts – Tools upgrade, Applications upgrade and Support. We have developed several Upgrade Accelerators to help rapidly and accurately upgrade Peoplesoft. We have specific upgrade test routines to ensure that Peoplesoft upgrades are free of any glitches.
Post-implementation Services:
eMids is the "partner-of-choice" for post-implementation support and services related to Peoplesoft. Production support includes technical support activities to manage the Applications, Databases and Operating systems. This is done through managing operations, troubleshooting, problem management and user support aiming at preventive maintenance and constantly adding value through proactive analysis and performance management. Programming support is to provide enhancements to existing features, design and develop customizations, fix bugs, develop additional reports and upgrade the application with new releases.
The onsite-offshore model offered by eMids enables our customer to significantly reduce their cost of post-implementation support. Our model allows for 24/7 support at high quality levels.
We establish a permanent link between our support center and Peoplesoft installation via a secure VPN. Our collaboration solution on VPN is very effective and gives our customers total transparency into our support operations for them.
We use our CMMI qualified standards to ensure best practices in Project Management, Change Management, Verification & Validation and Risk Management.
Technical Services:
These include spot services needs that our customers may have from time to time:
Independent Testing
Report and cube development
System Administration
Database Administration
Performance improvement
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